Listen. Create. Transform.

For 25 years, I've built my career at the intersection of brand strategy and digital innovation, transforming how organizations connect with their audiences through thoughtful, impactful design. As a Creative Director, I specialize in crafting digital brand experiences, product design, and comprehensive design systems that not only resonate with users but deliver measurable business impact.

During my 9-year career at Huge, I've spearheaded transformative partnerships with global powerhouses like McDonald's, where my leadership helped grow their digital presence from a $1B channel to a $40B ecosystem. I've directed design initiatives for financial leaders like Morgan Stanley and American Express, entertainment pioneer Ticketmaster, and luxury brands including Hublot and Canada Goose, consistently delivering experiences that blend innovation with business objectives.

My approach is intentionally straightforward: I deeply understand both customer and business needs, build relationships founded on transparent communication, and consistently push creative boundaries. As a founding member of Huge's Chicago office, I've built design and product teams recognized for their excellence and collaborative spirit.

Beyond client work, I value my role as a mentor and educator in the design community. Throughout my career, I've served as a guest speaker, teacher, and judge for students in Experience Design, including recognition as Top Instructor at General Assembly in Sydney. I've also founded Huge's first Design Thinking & Social Impact program, which taught over 1,000 at-risk youth in NYC from 2016 to 2019. Watching designers develop their confidence and advance their careers has been a rewarding aspect of my professional journey.

I believe exceptional design transcends aesthetics—it requires intense listening and fearless collaboration to create experiences that transform both brands and the people who engage with them.

Career Highlights

Business Impact

Digital Transformation Leader

Key leader in the transformation of the McDonald's digital presence from a $1B channel to a $40B global powerhouse, increasing digital sales by 200% from $6.3B to $13B between 2018-2021.

Loyalty Program Pioneer

Led the design of MyMcDonald's Rewards, enrolling 21M customers in just six months and growing to 175M active members globally, generating $30B in systemwide sales.


Mobile Experience Innovator

Directed design of the reinvention of McDonald's mobile app, achieving the #1 position globally for food and beverage app downloads with a 4.8-star rating from 3.7 million reviews.


Efficiency Champion

Created McDonald's first comprehensive design system, improving productivity for UX and design teams by 78% and accelerating time-to-market for new features across 60+ global markets.


Award-Winning Creative

Received multiple industry recognitions including AMY Awards for Tourism Australia (2016) and IBM ReturnServe (2015), Bronze Effie Award, and Bronze Echo Award.

Leadership & Community Impact

Team Builder

Built and led global design teams of up to 145 designers across multiple offices, fostering collaborative environments known for excellence and innovation.

Design Education Pioneer

Founded Huge's first Design Thinking & Social Impact program, teaching over 1,000 at-risk youth in NYC from 2016 to 2019.

International Speaker

Presented at the IXDA Conference 2019 in Medellín, Colombia on social impact and how agencies can partner with non-profits to teach design thinking to local youth.

Design Educator

Served as a guest speaker, teacher, mentor, and judge for students in Experience Design, including recognition as Top Instructor at General Assembly, Sydney in 2015.

Global Experience

Developed expertise across diverse markets including North America, Europe, and Australia, working with leading agencies in Sydney, London, and New York before joining Huge in 2016.

Client Experience

Global Brands

McDonald's

Global Digital Product & Customer Experience
Mobile App Transformation
Global Design System
MyMcDonald's Rewards
Digital Transformation

American Express

Credit Card E-Commerce Platform

Canada Goose

Global E-Commerce Platform

Coca-Cola Amatil

Digital Experience Design

Qantas

Digital Platform Experience

Financial Services

Morgan Stanley

Wealth Management Platforms & Products

Nationwide

Home Insurance Platform

Broadridge

Thought Leadership — Breaking the Bill

Entertainment & Venues

Ticketmaster

TM1 Enterprise Platform
B2B Digital Marketing Experience
Enterprise Design System

ANZ Stadium

Digital Experience Strategy

Luxury & Premium Brands

Hublot

E-Commerce Platform
Digital Campaigns

Lacoste

Digital Platform Design
PR Campaigns

QIC

Digital Platform Experience

Technology

IBM

Australian Open VR Experience

Adobe

Enterprise Platform Design

Government & Public Sector

Republic of Ireland

Enterprise Platform Design

U.S. Air National Guard

Recruitment Experience

Australian Defence Force

Digital Experience Design

Sydney Transport Network

Digital Experience Design

Healthcare & Wellness

Pfizer

Digital Experience Design

Healthways

Digital Experience Design

Siemens Healthineers

Enterprise Platform Design